Shipping policy

Costs

Standard (Worldwide)

• FREE
  

Express (Worldwide)

• $4.95

Timing

Below is a guide on how long it may take for your order to reach you:

• Standard: 1-6 business days
• Express: 1-4 business days

Note: All international orders are shipped from Sydney, Australia.

Please enter your correct shipping address when placing an order or updating your account. Order confirmations and tracking information is sent automatically to the email used to place your order. Please ensure to use the correct email address and to check junk/spam folders.

Note: Our aim is to have your parcel delivered as fast as possible. Our delivery partners are experiencing a large volume of orders and you may experience delays in peak periods (e.g. Christmas, Boxing Day, Black Friday, Click Frenzy sales, and other e-commerce related promotional periods). The above is guide only. If you are experiencing any issues, simply email our team via support@bondedhaircare.com and we can certainly do our best to escalate the matter on your behalf.

Shipping Method/Partners

Australia Post Express eParcel, Australia Post eParcel, and New Zealand Post are our main delivery partners.

If they are experiencing significant delays, we may utilise another partner such as CouriersPlease, Uber, StarTrack, or other.